Known globally for its high-precision filling and closing machines, the Germany based groninger company is a world leader in highly sophisticated, innovative and customized solutions for manufacturers of pharmaceuticals and cosmetics. groninger USA, located in Charlotte, NC is the headquarters for our American and Canadian customer base. We offer an unparalleled work environment and outstanding career opportunities for manufacturing, sales, machine assembly, engineering, procurement and after sales support incl. field service. groninger USA LLC offers a competitive salary and outstanding benefits. Come see for yourself!

Full time position; reports to the Engineering Manager

• Read and change electrical schematics in accordance with electrical standards.
• Read, troubleshoot or change PLC programs in Siemens S7, Simotion, and TIA Portal.
• Read, troubleshoot or change software written in Ladder Logic.
• Confer with engineers and other personnel to implement prepared machine modifications and resolve system malfunctions at customer site.
• Analyze and research technical support inquiries from customers and provide troubleshooting support, manuals, and other data to provide efficient technical customer support. Provide technical support to customers via phone, email or remote assistance.
• Provide feedback to design engineers on customer problems and needs.
• Recommend design modifications to eliminate machine or system malfunctions.
• Perform Machine Qualification Tests at customer site.
• Follow SOP’s and workflows.
• Support the company’s strategic goals and values.

• High school diploma or GED required. Associate degree or higher preferred.
• 5 + years’ experience in a controls / automation environment required.
• Available to travel domestic and international (10 - 30%) required.
• Experience with PLC programs in Siemens S7, Simotion, and TIA Portal required.
• Knowledge of PackML programming principles required.
• Technical understanding of machine function principals required
• Ability to manage multiple technical support inquiries at once required.
• Allen Bradley Control Logix and Beckhoff TwinCAT 3 preferred.
• Experience with packaging machines preferred.
• Knowledge of German and German standards (CE) preferred.